What our Customers say...

Water Damage Testimonials

We really had a very positive experience with SERVPRO. They were quick, made to the scene as soon as possible, and worked diligently to solve the problem. I was really impressed by how quickly and professionally they assessed the damage and came up with a plan. I never once had to follow up with them for updates nor wonder at progress. The flow of communication was excellent. Tristan and Steven were great to work with and while I hope never to see them again (smile) I will keep their number handy.

— John P in Metairie, LA

Tristan, Ryan, and Steven were incredibly professional and always on time. Not only did they clean up what they were responsible for; but they also cleaned up behind one of the other companies doing work in my home. They were timely and courteous and have done a great job helping me throughout the remediation process.  Two words describe this team: Professionalism and Responsiveness.

— Amanda A in Metairie, LA

Very fast response time. Cleanup began within 1-2 days. Very professional. Kacey was a great help.

— Jay F. in Metairie, LA

Who plans a busted pipe with water damage? No one! SERVPRO helped me move right along with the steps I needed to take in order to clean up the mess and move me to another location. Ryan L., you went above and beyond... you not only did your job, but also expressed concern and made me feel like someone cared about me while in a horrible situation. Thanks Ryan! Thanks SERVPRO.

— Denise W. in Metairie, LA

Job well done, Mike worked weekends to ensure demo completed as quickly as possible.

— Laurie G. in New Orleans , LA

Great job.  Very well pleased.

— Luther M. in Harahan, LA

Great work

— Susan T. in Ama, LA

Good job

— Kevin E. in Metairie, LA

Outstanding work

— Kyle C. in New Orleans , LA

Excellent service.

— Sidney A in New Orleans , LA

This team helped my unfortunate experience be as painless as possible. They were always happy and carried a welcoming spirit! Thank you SERVPRO of Metairie!

— Jenelle S. in New Orleans , LA

Mike and his team did a great job. They were friendly, knowledgeable, and did an excellent job.

— Brett W. in Metairie, LA

I am thoroughly satisfied with the prompt, efficient, and courteous service from the SERVPRO staff and service personnel.

— Robin F. in Slidell, LA

Great job and would use again!  Attention to training of new staff member was also great. 

— Francis M. in Metairie, LA

Outstanding employees, prompt response, trustworthy, took extra care around my wife's medical condition.  Continuous on site supervision was impressive.  I would recommend SERVPRO of Metairie to anyone. 

— George B. in Gretna, LA

You have a fantastic crew and I would recommend SERVPRO of Metairie to anyone whose home needs cleaning from any type of disaster. 

— Ken S. in Westwego, LA

Kevin and Brad gave us the best service we have ever had from any company.  They took care of everything and did an excellent job of cleaning up.  They made a bad water damage experience a good one!!

— Holly B. in Metairie, LA