24/7 Emergency ServiceCareers with SERVPRO of Metairie
SERVPRO® of Metairie is currently hiring the position of Job File Coordinator.
Primary Responsibilities:
- Monitor job file status
- Monitor job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination
- Perform job file backup
- Maintain internal and external communications
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
- Assist other departments, as needed
Position Requirements
- Administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance a plus
- Outstanding written and verbal communication skills
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task in a face-paced environment
- Proficiency in Microsoft Office and ability to learn new software, including Xactimate®
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
If you would like to apply to work at SERVPRO® of Metairie, please send your resume to wlove@SERVPRO10845.com.
Current Open Positions
Below are the current careers SERVPRO of Metairie has available at this time.
What to do
If you would like to apply to any of the open positions, please send your resume to office@servpro10845.com.
Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.
Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.
Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
